Are you planning to return to Malaysia? Here is our guide to KLIA arrival procedure. All travelers are required to quarantine at the first point of arrival in Malaysia. For example, if you are flying London – Kuala Lumpur – Kuching. You will need to quarantine in Kuala Lumpur (first point of arrival in Malaysia). If you are flying direct to Penang, check our Penang Airport Arrival Procedure.
- Step 1 – Deplane
- Step 2 – Aerotrain Station
- Step 3 – Transfer to Main Terminal Building
- Step 4 – Temperature scan and form filling station
- Step 5 – Station 1: Health Forms
- Step 6 – Station 2: Covid-19 Test
- Step 7 – Station 3: APM and Payment
- Step 8 – Station 4: Immigration
- Step 9 – Station 5: APM Registration
- Step 10 – Station 6: Transport Arrangements
- Step 11 – Claim Your Luggage
- Step 12 – Sanitize Luggage
- Step 13 – Board The Bus
- Packing List
- How To Occupy Your Time
- For Kids
Step 1 – Deplane
Make your way to the aerotrain. Connect to airport wifi (if you do not have a data plan), and use the toilets at the satellite area.
Step 2 – Aerotrain Station
Scan the QR code with MySejahtera app (App Store, Google Play). Please register using a gmail or yahoo as the verification code is not workable for international mobile numbers and certain email addresses.
Step 3 – Transfer to Main Terminal Building
Take a shuttle bus located one floor down from the Aerotrain station.
Step 4 – Temperature scan and form filling station
Scan your temperature and fill in the manual form if you cannot check in using the MySejahtera app. You can also purchase a SIM card in this area.
Step 5 – Station 1: Health Forms
Ministry of Health staff will assist in processing your health forms. Present your passport, Covid-19 test results, and any other supporting documents. You will need to get a Covid-19 test 72 hours prior to departure.
Step 6 – Station 2: Covid-19 Test
Put your passport and form in the tray. Wait for your name to be called. Enter the test area for a nose and throat swab. If you are tested positive, you will be referred to the nearest hospital. If you are tested negative, you will proceed to the next station.
Step 7 – Station 3: APM and Payment
Cash and credit card payments are accepted.
Step 8 – Station 4: Immigration
Clear immigration and proceed to the next station.
Step 9 – Station 5: APM Registration
Scan QR code and fill in The Malaysian Civil Defence Force (APM) form on your phone.
Step 10 – Station 6: Transport Arrangements
Standard Quarantine package will need to wait for the bus to the hotel. The officer will call your name to board the bus. Travellers booking Premium Quarantine Package will be taken to a designated driver for transfer to the hotel.
Step 11 – Claim Your Luggage
Collect your luggage at baggage claim.
Step 12 – Sanitize Luggage
Walk out of the terminal and place bags for sanitizing spray.
Step 13 – Board The Bus
Place your luggage in the bus luggage area and board the bus.
Additional information: Keep your documents in a folder. Bring your pen and have your phone connected. You can connect to airport wifi if you do not have a data plan. Please allow at least 2 hours to clear the KLIA arrival procedure and another hour travel time from the airport to hotel.
Bonus Tip: Keep a summary of the following information on one sheet or phone to help will filling up forms, instead of looking through different documents.
- Identity Card Number
- Passport Number
- Flight Number
- Seat Number
- Address in Malaysia
- Emergency Contact
- Vaccination Date
- Quarantine Hotel Address
- Airport Pick Up Driver’s Name and Number (For Premium Quarantine Hotel).
Download summary sheet in PDF
Things To Pack For Quarantine
You are not permitted to leave your room during quarantine, so it is essential to pack the things you need. The hotel will deliver food and beverages to your room, but sometimes the food can get a little boring after a few days. All hotels have wifi, but the strength and quality vary. It’s recommended to get a SIM card with data plan when you arrive at the airport.
- Laptop or tablet
- Travel adaptor
- Toiletries – Shampoo, conditioner, and soap
- Vitamins and medication
- Essential oils
- Face mask
- Hand sanitizer and wipes
- Snacks – dried fruit, nuts, chocolate, crackers, sweets, instant oatmeal, herbal tea…etc
- Alcohol (if inclined)
- Metal cutlery
- Credit card
- Yoga mat, resistance band, and other compact workout equipment.
How To Occupy Your Time
- Exercise, yoga, and meditation
- Video Chats
- Online Course
- Colouring books, pencils, crayons
- Board games, puzzles, and playing card
- Game console
- Favorite toys, pajamas,
- Schoolwork or projects.
Please pack any other items that might be useful in making your quarantine more comfortable and that can reasonably fit in the bag.