Cruise Lines Cancel Sailings Due to Coronavirus Outbreak

Major cruise lines cancel sailings due to the coronavirus outbreak. Cruises are also avoiding China as a precaution to control the outbreak.

Costa Cruise

Costa cruise has cancelled four sailings:

  • Costa Serena – Sailing 25 & 31 January
  • Costa Alantica – Sailing 27 & 31 January
  • Costa Venezia – Sailing 26 Feb & 22 February
  • Costa neoRomantica – Sailing 25, 30 January & 02 February

Royal Caribbean International

Royal Caribbean has cancelled Spectrum of the Seas, sailings due to the coronavirus outbreak. We have also reached out to Royal Caribbean on cancellation policy for other sailings and were advised the following:

Quantum of the Seas

February sailings

  • Chinese nationals – 100% refund.
  • All other nationalities – may cancel and receive 100% Future Cruise Credit

Itinerary Change

15 Feb – Itinerary will change to round trip Singapore
24 Feb – Sailing will start from Singapore and unable to sail to Ilocos, Philippines.

Royal Caribbean will cover air fare change fees of up to USD200 domestic or USD400 international.

Spectrum of the Seas

Sailing 27, 31 January, 04, 08 February 2020

  • All guests – 100% refund.

Sailing 13 February 2020

  • Chinese nationals – 100% refund.
  • All other nationalities – may cancel and receive 100% Future Cruise Credit. In the event the sailing is cancelled, guest will receive full refund and the future cruise credit will no longer be applicable.

MSC Cruises

MSC Cruises has also been impacted by the virus. The MSC Splendida sailing 28 January out of Shanghai has been cancelled. Guest will receive full refund and able to book a future sailing with additional onboard credit. The cruise line is monitoring the developments and MSC Splendida will remain in port until 01 February 2020.

Genting Cruises

Genting’s luxury cruise, Dream Cruise will not be calling at Guangzhou on 26 January 2020. However, Genting Dream sailing from Singapore on 27 January will sailing as normal. There will be health screenings as a precautionary measure to keep guest and crew safe. Guest also have the option to cancel their holidays and receive a full refund.

General precautions

  • Guest travelling through or from the Wuhan region will not be allowed to board.
  • Guests embarking in China will receive secondary health screenings.

Tips for Guest Travelling on Cruise

  • Always wash hands with soap and warm water for at least 30 seconds after using the bathroom and before any meal or snack.
  • If you happen to sneeze, be sure to cover your nose and mouth with a tissue. Avoid sneezing or coughing into your hands or without covering your nose and mouth.
  • Use a hand sanitiser as often as possible. Rub the gel through and in between fingers until hands are dry.
  • If you experience any flu like symptoms like runny nose, fever, sore throat, chills, or congestion, visit the onboard medical facility for assistance.

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