Leisure Holiday Travel is Malaysia’s Leading Online Travel Agent. Privately owned and headquartered in Kuala Lumpur, our hybrid travel agency model aims to provide our customers with competitive online prices and exceptional customer support, which are not found on other online travel agents.
We specialise in a broad spectrum of products from Flights, Accommodation, Attractions, and Transfers which are found in most Online Travel Agent sites to more complex products like Club Med, Cruises and Tours (Trafalgar, CostSaver and Contiki). Our passion is helping our customers have amazing holidays while eliminating all the hassle and stress from the process.
In the background, we constantly talk to suppliers and developers to invest and integrate APIs that will benefit our customers. APIs allow suppliers to push their product, price and latest deals in real-time. For flights, we have connected with over 900 travel agents and wholesalers worldwide, plus we have also integrated the latest New Distribution Capability (NDC) technology rolled out by airlines like Lufthansa, British Airways and Singapore Airlines.
We train our travel advisors to “Best In Class” standards that they become travel experts in the products we sell. We believe that training is important, but it is also very important that our travel experts experience the product themselves so they can share personal experiences with our customers.
Known for our exceptional service in leisure travel management, Leisure Holidays Travel is one of the top-rated holiday and leisure companies in Malaysia. We have served over 30,000 customers and proud to maintain customer satisfaction of over 97%, which shows our customers trust us with their holidays.
Here are our latest customer satisfaction scores from the last 100 reviews as recorded in Zendesk, our customer support system.
At Leisure Holidays Travel, our goal is your holiday must be enjoyable, carefree and memorable. Our travel experts are available 365 days to help guests with leisure travel-related services and booking of holiday packages. We aim to go that extra mile to always deliver the best services at genuinely affordable prices. All you have to do is sit back, relax while we do the work.